For our storage services, you must use one of our boxes which we send to you – anything not in these boxes will not be collected for storage. If you have stored with us before, you can reuse our boxes and not pay for the empty boxes.

For our shipping service, you may use your own boxes. However, they must be no larger than 75x50x50cm and must not weigh more than 25kg when fully packed. They must be strong boxes which are securely sealed and will survive the shipping process.