Our couriers should be in contact with you to arrange a collection or delivery window. If you have contact with them, speak to them first to find out if there has been a problem or if you need to rearrange your delivery.

If you do not have a contact for them, you can call our customer service team on 020 3868 6815, email help@kitkeeper.co.uk, or message us on the chat function on the website. We’ll do whatever we can to sort out your problem and get your boxes picked up or delivered as soon as possible.