student storage

We aim to be as transparent as possible with our prices and openly communicate all costs involved. You can calculate your storage fees using our calculator in our booking page. In addition to the storage costs you can expect to pay the collection fee of £45 plus delivery of empty Kit Keeper boxes at £12.99.

As long as your items fit in either a cardboard box or a suitcase we can store as many of them as you want!

You don’t need to know your delivery date or address when making a booking. There are tick-boxes “Don’t know date” and “Don’t know address” at that part of the booking process. That will leave your delivery information blank, and you can updated later by logging in to your account or getting in touch with a member of our team. Please note that we need at least 3 working days notice to arrange your delivery!

We can only accept your belongings into storage if they are in one of our approved boxes, other double-walled cardboard boxes, or suitcases. Take a look at a helpful list of some the things we don’t store or ship here.

Whether you’re storing your belongings with us, or using our shipping services, we highly recommend purchasing our brand new double-walled cardboard boxes to keep our items safe. You can also purchase our strong and durable packing tape, to ensure that your boxes are securely shut. If you order bubblewrap, we will send you 5 metres of brand new bubble wrap for your fragile and precious items. We recommend using bubble wrap to keep any delicate belongings safe. We cannot take responsibility for any breakages, if you don’t use bubble wrap or other suitable protective packaging and also don’t follow the packing guidelines. We will keep your items safe, but you have to do your part by packing them right!

We offer 4 different box sizes. Small Box (30x30x30cm). Medium Box (35x35x35cm). Large Box (40x40x4cm). Extra Large Box (46x46x46cm). Please note when packing that no box can weigh 25kg when packed.

If you’re not sure how many boxes you need, when on our booking page HERE click “Suggested packages” on the booking page to see what we recommend depending on the room size. Don’t worry about ordering more boxes than you need! While we can’t refund you the price of the boxes themselves, we can adjust your storage fees, so you will only pay for the boxes actually in storage.

You cannot store glass or easily breakable items with Kit Keeper due to the risk of breakage and/or injury to couriers and warehouse staff. Find out more about what you can and can't store with us here.

Keeping your belongings safe is really important to us, so rest assured they will be in good hands! Once collected, your boxes will be taken to one of our storage facilities, where they will be kept safe, secure, and monitored 24/7 by CCTV. We have local courier and storage partners all across the UK, so the exact storage location depends on what area we collected your items from.

All items stored with us must not be larger than 75x50x50cm and must not weigh more than 25kg. If your boxes are severely overweight then a courier may refuse to collect them and you will be charged for a failed collection. If the boxes are found to be overweight once in the warehouse then we will have to charge you overweight fees. If the overweight nature of the boxes also means they are not structurally stable we may have to charge you for repacking.

Depending on the collection area we can sometimes accommodate weekend collection for an extra fee. To see if weekend collection is available in your area please contact a member of our team.

Our drivers will collect from your nominated collection address. It is important that someone is present to hand over the boxes and can sign for the collection or delivery. The drivers will collect from a ground-floor front door or reception of the address. If you would like your items to be collected from the reception (or similar) in your accommodation please ensure we have the correct address and a contact number for the reception. Kit Keeper are also not liable for any missing items or issues involving the reception that occur between when you leave your items at reception and the collection itself. In some areas of the UK, we can offer a doorstep service whereby your items will be collected from the entrance to your personal student apartment on any floor. Please note that our couriers can't enter your room. This service costs £45 and we stress that it is not available in all areas. In order to enquire about booking this service please contact a member of our team.